A privacy notice written for the people actually using the product.

This notice applies to the YanaScript website, web application, support interactions, and any account or billing workflows tied to the service. It covers personal data, account information, uploaded files, transcripts, and service usage information.

If you use YanaScript through an organization account, some data may be controlled by that organization rather than by you individually. In those cases, we may need to direct certain requests through the organization administrator.

Account information. When you create an account, we collect your email address, password hash, and any optional profile or organization details you provide.

Uploaded content. When you upload audio, video, or transcript-related files, we collect the content you submit, metadata needed to process it, and the outputs generated from it.

Billing information. If you pay for the service, our billing providers handle payment method details. We may store limited billing metadata such as plan, payment status, invoices, and transaction references.

Product and security signals. We collect logs and operational data needed to keep the service running, detect abuse, troubleshoot issues, and understand whether core features are working.

We use account information to authenticate you, secure your account, communicate about account activity, and provide customer support.

We use uploaded files and transcript content to process jobs, return results, and support the features you choose to use, including editing, exporting, and organization workflows.

We use service logs and analytics to diagnose failures, monitor reliability, prevent abuse, and improve the parts of the product that people actively rely on.

We do not sell personal data, and we do not use your uploaded files or transcripts as general training data for AI models.

We share information only when it is necessary to operate the service, process payments, deliver transactional email, store files, or comply with law.

That can include infrastructure and storage providers, email delivery providers, payment processors, and compute providers used to run transcription and related workloads. We expect those providers to process data only for the service they perform on our behalf.

A public summary of current and launch-planned subprocessors is available on the Subprocessors page.

We may also disclose information if required by valid legal process, to investigate abuse, or to protect users, the service, or the public from harm.

We keep account records, transcripts, and related metadata for as long as they are needed to provide the service, maintain the account, satisfy legitimate operational needs, or meet legal obligations.

Uploaded processing files may be stored temporarily while jobs are running and while related outputs are being prepared. Deletion timing can vary depending on the workflow, plan, and product state, so this notice should not be read as a guarantee of immediate deletion after every job.

If you delete content or close your account, we will remove or de-identify data according to our deletion workflow, subject to backups, legal obligations, fraud prevention needs, and limited retention for security or accounting purposes.

We use reasonable administrative, technical, and organizational safeguards designed to protect account data and customer content. That includes access controls, encrypted transport, audit logging, and production-environment restrictions.

No internet service can promise absolute security. If we learn of a material security incident affecting your data, we will investigate and communicate next steps as required by law and by our contractual commitments.

Depending on where you live, you may have rights to access, correct, export, restrict, object to, or delete personal data we hold about you.

You can also update some account information directly inside the product. For requests that require our help, email hello@yanascript.com with the subject line Privacy request.

We may need to verify your identity before completing a request. If an organization controls your account data, we may need to involve that organization before acting on the request.

YanaScript does not sell personal information, and we do not knowingly share personal information for cross-context behavioral advertising on the current product surface.

If that changes in the future, this page and the related product controls will be updated before we rely on that kind of sharing.

California privacy requests or "Do Not Sell / Share" questions can be sent to hello@yanascript.com with the subject line Do Not Sell request.

YanaScript may process or store information in more than one country, depending on the infrastructure and service providers involved in your workflow.

When cross-border transfers are involved, we aim to use providers and contractual measures that support lawful handling of personal data.

YanaScript is not intended for children under 13, and we do not knowingly collect personal data from children under 13 through the service. If you believe a child has provided personal data, contact us so we can investigate and remove it where appropriate.

We may update this notice as the product, infrastructure, or legal requirements change. When we make a material update, we will change the date at the top of this page and, where appropriate, provide additional notice.

For privacy questions, requests, or concerns, email hello@yanascript.com.

This notice is meant to explain our current practices clearly. It is not legal advice for your organization.